https://www.morrismayhem.com/bergen/demo/This is a backup in case Slides.com ever goes down.
Here is a link to a backup presentation: https://www.morrismayhem.com/bergen/demo
Here is a link to a doc with the notes: https://docs.google.com/document/d/1qlePQWxiGHPiljNxJir6gYyetKUoThG1pu3wGxSfxp0/edit#heading=h.gkvl084tjhxl
(You can not control the slide for the customer and there is no speaker view so the notes are below)
INTRO SLIDE
Thank you so much for sparing the time for me today.
Let me start off by telling you a little about me….
● My name is .
● The first picture is of me (at ). ● I go to/went to ____ (school).
● I am from __.
● Other ideas: (major, hobbies, dream job)
Before we begin I would love to get to know you a bit… [Ask Questions – List of ideas]:
● What do you do for work?
● Where do you live?
● How long have you lived there?
● How many kids do you have?
● What is something that you are currently excited about?
● The reason that I am a representative for Cutco is because the company offers some awesome opportunities.
● At first I thought it was a crazy idea, but once I found out what it could do for me and realized I would be representing an American-made product that is the highest quality product of its kind, I wanted to find out more.
● Right now I am really excited for the opportunity to….
[Build Skills/Experience/Resume/Growth/Financially Free/Scholarship/Network/Ect – Fill in with information about your goals based off of the bullet points that you have on your slide. Delete this portion once complete.]
● [REASON 1]
● [REASON 2]
● [REASON 3]
● I just started my Fast Start Contest.
● I have 10 days to complete FILLINGOAL demos, which would put me in a position to sell FILLINGOAL and would mean….
NEXT SLIDE –
SCHOLARSHIP SLIDE
● Because the company works with so many students as an entry level position, they actually have a scholarship program where they award 100 scholarships a year to their top student representatives.
●The way it works is they match between 30-50% of what the rep sold, and a little more depending on where they place.
● The scholarship is awarded to the top 50 students in the summer and the top 25 in the Spring & Fall.
● I am working super hard not only for the financial aspect, but also the resume & growth experience that it would provide.
● My office has actually had 17 different students win scholarships – several of which have won multiple!
● If you look at these standings from a few years back, you’ll see that the top rep in the nation was from my office.
● As a 21 year old, he actually sold 119 thousand dollars worth of Cutco and the company matched over half of that.
● Because of how hard he worked and the opportunity he was given, he was able to graduate from school debt free and put on a resume that he was the top representative out of tens of thousands.
● There are a lot of cool opportunities the company has available for young adults to earn.
NEXT SLIDE –
WHAT TO EXPECT SLIDE
● I know the only way I can hit my goals is by working my butt off to do as many presentations as possible.
● Every presentation gets me closer to my goals because I improve, get introduced to other amazing people, and a lot of people do see things that they are interested in trying
● But, my number one goal is for you to have fun and feel comfortable enough with me that you want to recommend me to everyone you know!
Like I said on the phone, you don’t have to buy anything. But if you see something you like, you can get it today. Not only would you be getting a great product but you’d be helping me out too!
CUTCO really is awesome! You can buy sets or pieces and we have tons of accessories and gifts.
We also have an interest free, monthly investment option so you do not have to pay for it all at once.
So Mr/s__________, do you cook because you have to cook, like to cook or love to cook?
Awesome, you are going to love Cutco then.
● Today I am going to go through some competitive cutlery brands
● Tell you why CUTCO is the top selling American made brand
● We’ll take a look at our product line
● Review some prices & specials
● And then at the end of the presentation, I’m going to give you a link for a form to fill out together before we get off the phone
● The form is the only way I get credit for my presentation and it takes about 5 minutes to do.
Mr/s __, I only work through referrals, so I hope you like me and Cutco enough to tell some friends about me!
By the way what type of knives do you currently own?
● How long have you owned them?
● Do you like them?
NEXT SLIDE –
COMPETITIVE CUTLERY SLIDE (PT 1)
● Chances are you don’t price cutlery for fun. Have you ever heard of Henckels?
● Henckels is the world’s most popular set of knives – Cutco is the most popular set in the United States.
● Most people don’t know that Henckels has 10 different grades and only their 2 highest are made by them in Germany and the rest are outsourced to other companies in China, Japan or Spain.
● You can get a set like the one on the left for around $6,000, or one made in China and it would need to be replaced every 2-4 years for around $400.
● Obviously $6000 is a little pricey… but how much does it cost to remodel a kitchen?
● It can cost 10’s of thousands – sometimes upwards of hundreds of thousands and months of time.
● It doesn’t make sense for people to invest a bunch of time and money on their kitchen and then throw a crappy set of knives on the counter that doesn’t look good nor work well when that is a tool they will use every day.
● Also, how much is good flatware and China?
● It can be hundreds to thousands of dollars just for one place setting
● It’s funny how almost everyone I see has these expensive sets, but they only use them every few years
● It doesn’t make sense to skimp on the thing that they are using every single day and is on display in their kitchen.
For Henckels, they are definitely not cheap but it definitely is an investment, they
● look better on counter
● are a lot more enjoyable
● change the experience of cooking
Honestly, if I didn’t know about Cutco and I wanted to get a good set of knives, I would probably get Wusthof Ikon Blackwood.
● Have you ever heard of Wusthof?
● It is a very good set of knives but there are some points I want to highlight real quick:
● One of the things I highlighted is that none of these knives are dishwasher safe.
● Also, you would need to sharpen them every couple of weeks.
● Wusthof also suggests you replace this set every 7-10 years.
Both Henckels and Wusthof have a limited warranty against manufacture defect, so unless you can prove it was broken by manufacture defect, you would have to replace it yourself.
So have you ever heard of Cutco before?
IF NO: Let me tell you about it… [Next Slide]
IF YES: Do you own any?
IF NO: What do you know about it?
IF YES: Awesome, did you get it as a gift or did you see a presentation?
GIFT/NEVER SEEN PRESENTATION: Oh wow, so you don’t even know how awesome Cutco really is yet.
DEMO: When did you see the presentation?
Awesome, which set do you have?
NEXT SLIDE –
COMPANY SLIDE
Let me tell you a little bit about the COMPANY…
● Since 1949, all CUTCO knives have been made in the United States in our factory in Olean, New York.
● We’re best known for our knives, but some of the best stuff we make is also our cookware, flatware, and accessories.
● Some of our products, such as our flatware, are currently unavailable because of what’s going on right now… but they’ll be back in the next few months!
● We have over 19 million referred customers – actually 1 out of every 20 American households already own Cutco and over 90% of them rate our product perfect.
● CUTCO is also the proud producer of KA-BAR knives, used by our military and police forces nationwide.
● CUTCO is involved with many local and national charities such as the American Heart Association’s Go Red for Women Campaign
Before I show you the product I always like to make 4 promises real quick.
● First, You’re going to love the product.
● It is not cheap, it’s not a hunk of junk, Cutco is not something you would throw away in a year or two.
● It is literally something you would give to your kids one day…..
Second, I am going to ask you if you would like to get something today, but there is no obligation.
● I wouldn’t want you to get for me.
● I only want you to get it if you realize it’s something you’d use every day for the rest of your life.
Third, We are not allowed to go door to door or cold call.
● We are only allowed to see people we have been recommended to, and that’s the most important part of my job.
● If everyone bought, but didn’t refer me I would run out of people to see.
● So, at the end I am going to ask you for anyone you know that just might be nice enough to sit down with me.
Last, I am going to try my hardest to impress you with my presentation…
● But I am not perfect so if you have any tips or suggestions or anything like that totally let me know and that would help me out a ton.
NEXT SLIDE –
COMMON COMPLAINTS SLIDE
● Mrs. __, most people have the world’s most expensive set of knives!
● The average knife set is designed to last 2 years, so most households waste a ton of money replacing cheap knives over and over again.
You probably know this better than I do, but cheap knives have a ton of problems. .
● They don’t look nice
● They don’t work well
● They are way more dangerous and frustrating to use
● And you spend as much money or more in the long run
High Quality knives on the other hand are often a hassle to maintain because they
● Need to be constantly sharpened
● Can’t put in the dishwasher
● Still need to be replaced every 7-10 years
Let me show you one of the features that makes Cutco so much more enjoyable…
NEXT SLIDE –
OUR HANDLE SLIDE
Everyone who owns or even uses Cutco notices our handle immediately and loves it forever.
Our handle was actually designed by the same person who designed the seats in Porsches and is unique to Cutco.
● This makes Cutco more expensive, but it’s worth it because it’s comfortable and safe.
● It was made so that it would fit properly in both righties and lefties, small hands or big and your thumb and forefinger lock into place which reduces hand fatigue and cramping.
● Due to the fact that it is so ergonomically designed it is actually the ONLY handle backed by the American Arthritis Foundation.
The material that we use for our handles are the same materials they use for professional football helmets and bowling balls.
● It’s an expensive material to use, but it’s worth it because it’s dishwasher safe and sanitary.
● Cutco is one of the only knives that are dishwasher safe.
● And the rivets that hold them together are the same material used to hold together a jet engine.
We use such high grade materials because everything we offer in our product line is actually designed to last forever. So, we put our money where our mouth is and have something called our Forever Guarantee….
NEXT SLIDE –
FOREVER GUARANTEE SLIDE
The guarantee is amazing because there is no cost, no registration and no receipt required.
● It just ensures that any product you would buy from Cutco would be the last time you would ever need to invest in that product ever again, let it be a whole set or just a veggie peeler.
● Cutco is one of the only products that you can buy once, use every day, and never have to replace.
● The product is proof of your purchase and you can pass it down from generation to generation.
● There are a few parts to the guarantee…
The first part is our Forever Performance which guarantees that if at any time you’re not completely satisfied with the performance of your Cutco product, Cutco will correct the problem or replace the product free of charge.
The second part is Forever Sharpness which is free sharpening.
●Our knives take longer to dull than any other knife but they are made out of steel so obviously they will dull EVENTUALLY.
●So, we will either sharpen them in house for free. Or you can send them to the factory and the company will polish them and burn a factory edge on them – basically you will get a brand new knife back.
We also have a 15 business day Unconditional Money Back Guarantee
● What it means is that you have 3 weeks to try out a set or any specific pieces and if you aren’t satisfied for any reason you can send the whole thing or any specific pieces back and get a full refund.
● This takes any risk away and gives people who may not have the chance to see Cutco in person the opportunity to try it out and only keep what that love.
Most of our customers also take advantage of our 5 pay option.
● It is not credit based nor is it financed.
● It simply charges a debit or a credit card 1/5 for 5 months and makes it way more manageable.
● So, paired up with the 15 day trial it means you have the opportunity to try Cutco for only 20 percent down.
● You only keep the things that truly change the experience of cooking and if you were to send anything back it would just come off of your next month’s charge.
NEXT SLIDE –
VIDEO SLIDE
● Because I don’t have the opportunity to show you how awesome Cutco is in person, we are going to watch this video together.
● Before we get started, I have a piece of paper and when you see something you like during the video or something that interests you at all just scream it out and I will write it down so we can cover it after.
● I can’t start the video for you so do me a favor and let me know when you start it so that we can go through at pretty much the same time.
Once finished – Next slide
● Trimmer 3:20, 4:45 ● Table Knife 3:35
● Petite Chef 5:30 ● Spatula Spreader 6:02
● Butcher / Guardian 6:34 ● Petite Carver 8:05
Sets
● Essentials 9:50
NEXT SLIDE –
SELLING THE BEST OPTION SLIDE (PT 1)
● Mr/s. _, you can buy individual pieces, but most customers agree that over a lifetime, sets are a much better value.
● It’s important to have the right tool for the right situation because of safety and efficiency.
● We have 3 main kitchen sets to encompass all your needs in the kitchen.
● They are our complete set, our signature set and our basic set.
● Our largest set is our COMPLETE SET which is great for people who love to cook or entertain
● Our SIGNATURE SET is great for families or people who like to cook.
● But, I’m going to start with the pieces in our BASIC SET.
● It’s called the HOMEMAKER+8 and was designed by a home economist to do everything in the kitchen with the fewest amount of tools.
NEXT SLIDE –
HOMEMAKER SLIDE
The Homemaker set is our basic set because it has all of our basic tools which include…
● 8 table knives
● A paring knife for all jobs off the cutting board
● A small utility knife
● A Spatula for spreading, serving and sandwich making
● Our Turning Fork and Carving Fork for serving and holding small or large meats.
● Our petite carver/large utility knife
● A chef’s knife for chopping, dicing, slicing, and mincing
● The Guardian knife which is the heavy duty protector of the set
● Our Slicer which is great for boneless meats and bread,
● And our 9″ carver great for large meats on all occasions
● The block (honey or cherry finish oak), a medium cutting board, straight edge sharpener and knife guide.
NEXT SLIDE –
SIGNATURE SLIDE
The Signature set is our most popular set and includes:
● All of the tools in our basic set as well as our most popular specialty tools which are our super shears, cheese knife, petite santoku and hardy slicer
● The Cheese Knife is our most popular individual knife & is our sharpest with the Double-D edge because it has a micro-version of the edge. The holes make it so that things do not stick, which makes it great not only for cheeses, but other dense foods like potatoes, as well as fresh fruit and veggies.
● Our Petite Santoku is a more delicate chopping and dicing knife, which many people find to be a more convenient size. It’s also great if the chef’s knife is in the dishwasher, or you are cooking with others. This is actually Rachel Ray’s favorite knife… which is funny because she actually has her own knife brand.
● Our Hardy Slicer has a thicker blade & double-D edge. It’s a heavy duty slicing and BBQ knife,
● Then, our Super Shears are great for things in and out of the kitchen because they come apart for easy cleaning.
● The set also includes 2 extra table knives. Plus a large, medium and small cutting board for free with the sharpener and knife guide.
NEXT SLIDE –
COMPLETE SET SLIDE
The Complete Set would just mean you would never have to buy another knife.
● It’s for people who love to cook or entertain often because it’s the only set that comes with a full 12 place settings of our table knives.
● It has everything included in the signature set, plus the rest of our cutlery line which are some of our most unique and exciting specialty tools such as the Cleaver, Veggie knife, Boning knife, Salmon knife, 4-inch Paring knife, and Petite Slicer.
● Many people that cook often find that having multiple variances of the tools are very helpful because certain jobs require a certain type of tool, and it gives them the freedom to run their dishwasher less frequently.
NEXT SLIDE –
SELLING THE BEST OPTION SLIDE (PT 2)
Mr/s.__, let me review why so many people choose to invest in CUTCO:
● You’ll always have sharp, American made knives that are comfortable, safe, and sanitary.
● CUTCO is guaranteed to last forever so it would be the last set of knives you’d ever buy!
● And CUTCO saves a lot of money! Most customers who buy CUTCO eat out less.
● If that just saves you $60 a month, you will save $720 this year——And over 25 years you’ll save $18,000!
There are several reasons why so many customers choose sets:
● CUTCO sets have the right tool for the right job
● CUTCO sets have a built-in discount so it’s CHEAPER
● Sets are much SAFER because they come in a block or tray
● Sets come with a FREE cutting board and other FREE STUFF
● And we have interest-free monthly investment options so you don’t have to pay for it all at once!
● It just charges a credit or debit card ⅕ of the cost for 5 months. It makes it way more manageable and it’s what everyone does.
NEXT SLIDE –
COMPETITIVE CUTLERY SLIDE (PT 2)
● Mr. / Mr/s. __, if you are like most people, you probably haven’t had the chance to price fine cutlery.
● I’m sure you’d agree you couldn’t compare Cutco to a cheap set of knives sold at a local bargain store for a few hundred dollars.
● Also, you wouldn’t compare it to a luxury set with sterling silver handles costing over $7,000.
● When it comes to high-quality cutlery, it’s like anything else; there’s a wide variety of quality and prices.
● CUTCO is top rated so we only compare to the highest quality brands…
● I have a price comparison for our top competitors, Wusthof and Shun.
● These high-quality sets made overseas are two of the top selling brands in store.
● Each brand has different types of sets, which range in price — these are their sets which are comparable to Cutco’s basic set.
● As I was saying earlier Wusthof is the most popular.
● As you can see, the price for this Wusthof set is $3,435.
● Usually, you can find it on sale for $1999.95, and even for that type of money, it’s well worth it…
● But, there are some major differences between these brands and CUTCO:
- They use Typical handles, while we have our Comfortable Wedge-Lock
- They have Serrated edges, while we have our Unique Double – D Edge.
- They use 420A steel, in comparison to our 440A high-carbon, surgical grade stainless steel which stays sharp twice as long and is dishwasher safe.
- They are Made Overseas, while we are American Made.
- Their products have a Limited warranty against manufacturer defect, and every product we make is Guaranteed Forever.
● Now, based on the guarantee alone, I’m sure you’d agree Cutco is at least twice as good.
● When a product offers twice the quality and value, and lasts forever, it should cost twice as much, and at twice the price, you’re talking over $4,000 for a basic set of Cutco.
NEXT SLIDE –
THREE SET SLIDE
● Now, the best thing about these sets is that they’re not $4000. In fact, they don’t even cost as much as Wusthof’s
suggested price of $3,435.
● The Complete Set is for people who love to cook or entertain and is 2 times the size of their set, but is only $27-39
paid in full. Everyone puts it on the 5-pay, which is just $5-87 per month and that includes tax.
● The Signature Set, which is our family set, and is our most popular option is great for people who like to cook.
● Even though it is about 1 ½ times the size of their set, it’s only $19-95 in full, which is just $4-28 on the 5-Pay.
● The Basic Set, which is great for people who have to cook, is a couple pieces larger than the Wusthof set, but is
almost ½ of their sale price. It’s only $13-26 paid in full, which is just $2-85 on the 5-pay.
● And we have a buy now bonus where I can throw in some free stuff if you were to get one of these sets today.
● If you were to get the basic set I can throw in the super shears for free.
● If you were to get our signature set or complete set, which already includes the shears, you would be able to get the entertainer pack for free.
● So, IF YOU WERE CONSIDERING a set of Cutco, which of these sets do you think you would get the most value out of?
[WAIT FOR ANSWER]
● Mr/s. , I wouldn’t be doing my job if I didn’t ask you; Would you like to try out the __ Set today and get your FREE gifts? (Be completely quiet and wait for answer… smile)
● IF YES: Great, you’re going to love it! Before I enter the order, let’s take a look at our accessories.
[Don’t forget about referrals]
● IF NO: OK. Just so I know…. Do you like Cutco? If you had it, would you use it? So is it too many pieces a little out of your budget right now?
[If after handling objections they don’t get any of these three sets, click the down button]
● TOO MUCH $$: I totally understand Cutco is not cheap. I will give my manager a call and see what type of deal we can get you! [CALL OFFICE]
● NEED TO THINK ABOUT IT / TALK TO SPOUSE: I completely understand. That’s why most customers use the 15-day trial to make sure they can really see the value. If you don’t love it, send it back and get a full refund. On the 5 month plan, you can try it out for only $ _ today. How does that sound?
(IF ONE SPOUSE IS NOT PRESENT:) Book another demo or have the husband/wife that isn’t there – watch the video at www.trycutco.com
● TOO MANY PIECES: (DROP DOWN by clicking the down button.)
GO DOWN IN SLIDE IF NEED TO DROP DOWN IF NOT SKIP TO ***COOKWARE AND GO TO NEXT SLIDE
GALLEY SLIDE
● Next is our GALLEY SET. It’s a perfect starter set and it’ll take care of all your daily needs…
● It comes with a Paring Knife for the air, Trimmer for small stuff, Spatula for sandwiches, a meat knife, a
serving piece, a veggie chopper, and the Slicer.
● And it still comes with 6 Table Knives.
● It’s a few less knives for a lot less money! Instead of paying $13-26 for the Basic set…
● The Galley+6 Set is only $9-57 in full, which is just $2-06 on the 5 pay (interest free)..
● If you get this set today, I can still include the Super Shears or cheese knife for free! Is that something you’d like to get today?
● IF YES: Great, you’re going to love it! Before I enter the order, let’s take a look at our accessories.
● IF NO TO GALLEY+6: We also have a Basic Galley set that comes with everything except the table knives, and is only $7-39 in full, which is just $1-60 on the 5 pay and I would still be able to throw in the shears or the cheese knife for free! Does that sound like a better option for you?
● IF YES: Great, you’re going to love it! Before I enter the order, let’s take a look at our accessories.
● IF NO/UNSURE: Call the office for a deal or Drop Down
DROP DOWN: No problem, we have other starter sets which could be a great fit for you! (click the down button)
GO DOWN IN SLIDE IF NEED TO DROP DOWN IF NOT SKIP TO ***COOKWARE AND GO TO NEXT SLIDE
STARTER SETS SLIDE
I’m going to show you our starter sets…They are great for building up over time and gifts for family and friends.
● We have our Essentials set and Studio set which are basic sets in a smaller block but it gets the job done!
● Both of those options come with or without table knives.
● And then our All Knife and Kitchenette sets, which come in the safe storage trays and are great alternatives to sets in blocks.
Out of these starter sets, which combination do you like the best? [THESE PRICES DO INCLUDE NJ SALES TAX 6.625%]
● ESSENTIALS +5 is only $1-62 per month for 5 months…..
● BASIC ESSENTIALS is only $1-21 per month for 5 months….
● STUDIO +4 is only $1-29 per month for 5 months…..
● BASIC STUDIO is only $97 per month for 5 months….
● ALL KNIFE is only $1-13 per month for 5 months….
● KITCHENETTE is only $96 per month for 5 months….
and if you get this set today, you can still have the shears or a cheese knife for free!
● Is that something you’d be interested in getting today?
● IF YES: Great, you’re going to love it! Before I enter the order, let’s take a look at our accessories.
● IF NO/UNSURE: Call the office for a deal or Drop Down
DROP DOWN: No problem, lots of CUTCO owners customize their own set. Let me show you how they work… (click the down button)
GO DOWN IN SLIDE IF NEED TO DROP DOWN IF NOT SKIP TO ***COOKWARE AND GO TO NEXT SLIDE
INDIVIDUAL PIECES SLIDE
Mr/s. _, you can customize your own set and I can still get you something for free…
● Let’s make a list of your 5 favorite pieces… Which knives could you see yourself using the most?
[Use the “Price Calculator Spreadsheet” or Write down 5 favorite pieces on paper]
SPECIAL #1: PICK 5
● Pick any 5 knives, excluding Table Knives and get a pair of Super Shears or 4 Table Knives FREE!
● Which free option would you prefer?
[if no, offer special #2]
SPECIAL #2: PICK 4
● Pick any 4 pieces and get the 5th piece and a tray for free! [lowest price is the free item]
● If no: “which item could you live without?”
[offer special #3]
SPECIAL #3: BUY 3 GET 1 FREE SPECIAL
● Buy any 3 pieces, get the 4th piece FREE! [lowest price item is the free item]
● If no: “Which are your two favorites?”
[offer special #4]
SPECIAL #4: FREE GADGET SPECIAL
● Buy any 2 knives totaling over $100 and get a Peeler or Ice Cream Scoop FREE!
[If no, offer individual deal]
INDIVIDUAL TOOLS
● What I recommend is that you get your favorite tool today
● That way you can reserve your Buy Now Bonus.
● So when you purchase a larger order in the future, you’ll still be entitled to the free stuff.
● You’ll end up saving a ton of money and at least you’ll get to use your favorite piece until them.
● I recommend the cheese knife which is only $93 or the Trimmer which is just $76.
● You can even break it up over 2 months.
● So what do you think?
NEXT SLIDE –
COOKWARE SLIDE
● We have amazing Cookware and I have a quick 2 minute video that does an awesome job explaining it.
● I can’t start the video for you so do me a favor and let me know when you start it so that we can go through at pretty much the same time.
After Video
● So, we have three different set options available, or I could price the pieces out individually. Would you like to see them?
IF YES: Awesome! [click down button]
IF NO: No problem, let’s walk through the website and see if there is anything else that may interest you.
Cookware Facts:
People who like Cutco knives, LOVE Cutco Cookware.
● It’s just like the knives. The cookware is American-made and guaranteed forever.
● It works more like an oven and forms a vapor seal while it’s cooking.
● A normal pot will get really hot on the bottom, but our cookware disperses the heat evenly 360 degree (instead of working from the bottom up).
● This also lets you use little to no water because the food boils in its own juices.
● And, it makes cooking much faster (You can bake a cake in our skillet in under 25 minutes).
● It’s a much healthier way of cooking because using water to cook food eliminates a lot of the vitamins and nutrients.
● It’s also dishwasher safe
IF INTERESTED GO DOWN IN SLIDES, IF NOT SKIP TO WEBSITE*
COOKWARE SETS SLIDE
● All of our sets come with a built-in discount.
● We have the Accomplished Chef Set with everything you’d ever need in your kitchen.
● The Dedicated Chef set with all the basics that you’d need
● And the Aspiring Chef Set which is a great starter set.
● Out of these three options, which one do you like best? [Wait for response & be quiet!]
Awesome!….
● The Accomplished Chef Cookware Set is just $5-67 per month for 5 months.
● The Dedicated Chef Cookware Set is just $4-21 per month for 5 months.
● The Aspiring Chef Cookware Set is just $2-73 per month for 5 months.
Well I wouldn’t be doing my job if I didn’t ask you if you would like to try the __ Set today?
● IF YES: Great, you’re going to love it! Before I enter the order, let’s take a look at our accessories.
[Don’t forget about referrals]
● IF NO: No problem. If you don’t mind me asking… What is the main factor holding you back from investing in our cookware?
● TOO MUCH $$: I totally understand Cutco is not cheap. I will give my manager a call and see what type of deal we can get you! [CALL OFFICE]
● TOO MANY PIECES: Which pieces wouldn’t you get value out of so I can show you what an option that might be a better fit for you would look like? [FIGURE OUT PIECES & THEN CALL OFFICE]
● NEED TO THINK ABOUT IT / TALK TO SPOUSE: I completely understand. That’s why most customers use the 15-day trial to make sure they can really see the value. If you don’t love it, send it back and get a full refund. On the 5 month plan, you can try it out for only $ _ today. How does that sound?
(IF ONE SPOUSE IS NOT PRESENT:) Book another demo or have the husband/wife that isn’t there.
NEXT SLIDE –
WEBSITE SLIDE
● So that you have the opportunity to check out our full product line we have the website built right into the presentation.
● I can not control it for you so let me know what you are looking at so I can follow along.
● There are several different categories of products we have to offer at the top.
● Where do you want to start?
[USE THIS SLIDE TO BROWSE WEBSITE TOGETHER AND SHOW ANYTHING NOT IN THE SLIDES THAT YOU THINK THEY WOULD LIKE TO SEE. YOU CAN NOT CONTROL WHAT IS ON THEIR SCREEN. GUIDE THEM TO CLICK ALONG WITH YOU.]
NEXT SLIDE TO REFERRALS
REFERRALS SLIDE (PT 1)
● Mr/s _, Go ahead and put me on speaker and pull up your contacts real quick because I have one more favor and this is the most important part of my job…
● Here is how you can REALLY help me out.
● I get paid every time I SHOW Cutco, but I can only show it to people I have been personally recommended to.
● So, what I need you to do real quick is just think up like 500 people who might be nice enough to help me out….
● Just kidding! everyone just gives me 10-20 and I am not looking for who you think would buy, just nice people like you who MIGHT be willing to take a look.
● I actually have a quick form for us to make this easier and for you to just verify that we completed this presentation so I can get credit.
● Let’s fill it out together. [NEXT SLIDE]
NEXT SLIDE –
REFERRALS SLIDE (PT 2)
● Here’s the link to fill it out! I’ll stay on the phone with you until you submit it so that I can help you while you fill it out.
● When you finish filling out the top part let me know how many you have before you submit it please?
● Thank you so much for sitting down with me by the way, this helps me out so much!
WHO DO YOU KNOW QUESTIONS
● Who likes to cook?
● Who knows everyone / is the unofficial mayor of your friend group?
● Who likes to entertain or host parties?
● Who has the nicest kitchen?
● Has a second home?
● Who lives in your neighborhood?
● Who likes to garden, fish, hunt?
● Who has a pool?
● Who are the coolest people you work with?
● Has a wedding or anniversary coming up?
● Other Ideas: -Towns -Occupations -Private schools -Clubs/Organizations -States -Ect
[HANDLING OBJECTIONS*]
IF THEY ASK YOU WHETHER THEY CAN GET IT BACK TO YOU LATER:
● I really appreciate you sitting down with me, and I understand that you’re super busy.
● I do have to stay on the phone with you until you finish submitting it, because it’s the only way I can stay on track to hit my goals and get credit for the demo.
● It takes less than 5 minutes to fill out, and the referrals are the most important part – that’s actually how I get credit for the presentation.
● Who do you know that is super nice?
LET ME CALL THEM FIRST AND I’LL GET BACK TO YOU:
● Of course! It would sound crazy if I called them and they didn’t expect it.
● I am actually not going to be reaching out for at least a few days to a week and if anyone has any problems you can let me know and I will just cross them off the list but this really is the most important part of my job so can we please think of at least a few now and you can always give me more later.
● Who do you know that is super nice?
CAN ONLY THINK OF A FEW PEOPLE
● Thank you so much for thinking of those people.
● I’m trying to keep a full schedule so I can hit my goals (scholarship).
● I can actually help you think of some people.
● Who do you know that is super nice?
DON’T KNOW ANYONE… (Customer is really saying “I don’t know anyone who wants to buy”)
● Mr/s. __ , as I mentioned, I’m not looking for people who you think would buy, just nice people like you who might not mind seeing me.
● Who do you know that is super nice?
DON’T LIKE TO GIVE OUT PEOPLE’S NAMES
● I don’t blame you!
● If it were somebody else giving them a call besides me, I would be hesitant too.
● But I promise it will just be me and I will even give you the chance to reach out to them first.
● This really is the most important part and it would mean the world to me if we could at least think of a few.
● Who do you know that is super nice?
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